71: Customers… They Just Don’t Understand
Published 30 November 2015 • Hosted by Ben Trengrove and Daniel “Jelly” Farrelly
After talking about dealing with — supporting — clients, Jelly thinks it’s worth touching on supporting the users of your app. He and Ben talk about his experiences with GIFwrapped and get into why it’s important to be positive, how to improve your app to get in front of support requests, and why support can be part of your marketing strategy.