Mobile Couch

A fortnightly podcast about creating great apps for mobile
devices, hosted by Ben Trengrove and Daniel “Jelly” Farrelly.

71: Customers… They Just Don’t Understand

Published Monday, 30 November, 2015

After talking about dealing with — supporting — clients, Jelly thinks it’s worth touching on supporting the users of your app. He and Ben talk about his experiences with GIFwrapped and get into why it’s important to be positive, how to improve your app to get in front of support requests, and why support can be part of your marketing strategy.

Show notes:

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